Shipping policy

At Merhoki LLC, we strive to provide our customers with a seamless shopping experience. Below are the details of our shipping policy:

Shipping Destinations

We currently ship exclusively within the United States.

Shipping Rates

Enjoy free standard shipping on all orders.

For faster delivery, we offer USPS Priority Mail and USPS Priority Mail Express, with shipping fees calculated at checkout based on your delivery location.

Processing Time

Orders are typically processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Times

We offer the following shipping options:

• Standard Ground Shipping (Free) – Delivers in 3-4 business days via our trusted carriers.
• USPS Priority Mail – Delivers in 1–3 business days (calculated shipping fee at checkout).
• USPS Priority Mail Express – Delivers in 1–2 business days, or overnight in urban areas (calculated shipping fee at checkout).

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team at infohub@merhoki.com for assistance.

Address Accuracy

Please ensure that all shipping information is accurate and complete to avoid any delays. We are not responsible for lost packages due to incorrect or incomplete addresses.

Contact Us

If you have any questions or need further assistance, please reach out to our customer service team at infohub@merhoki.com.