Shipping policy

At Merhoki LLC, we strive to provide our customers with a seamless shopping experience. Below are the details of our shipping policy:

Shipping Destinations:

We currently ship exclusively within the United States.

Shipping Rates:

Enjoy free standard shipping on all orders.

Processing Time:

Orders are typically processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods:

We offer standard ground (1-5 days) shipping through our trusted carriers. Expedited shipping options may be available at checkout for an additional fee.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.

Delivery Issues:

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team at infohub@merhoki.com for assistance.

Address Accuracy:

Please ensure that all shipping information is accurate and complete to avoid any delays. We are not responsible for lost packages due to incorrect or incomplete addresses.

Contact Us:

If you have any questions or need further assistance, please reach out to our customer service team at infohub@merhoki.com.